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Privacy Policy

Anchored Guard website is owned by Anchored Guard Security Services , which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Anchored Guard, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Anchored Guard website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Anchored Guard, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via anchored.guard@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@anchoredguard.com.

1. Introduction

Guarda Cali Security Corp, doing business as Anchored Guard Security Services (“Anchored Guard,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request a quote, use our services, or communicate with us, including through SMS text messages.

This policy does not replace separate privacy notices applicable to employees, job applicants, or information we process on behalf of clients under service agreements.

2. Information We Collect
Depending on your interactions with us, we may collect:
  • Contact information: Name, company name, job title, phone number, email address, and mailing or service address.

  • Service information: Details about your security needs, requested services, scheduling, and instructions.

  • Account information: Information needed to administer contracts, invoices, payments, and client relationships.

  • Communications: Messages, inquiries, feedback, and customer-support records.

  • SMS consent information: Your mobile number, consent date and method, the consent language presented, and opt-out requests.

  • Website information: Technical and usage information described in Section 4.

We collect information directly from you, from authorized representatives acting on your behalf, and automatically through our website as described below.

Please do not send passwords, security access codes, Social Security numbers, or payment card details through ordinary text messages or unsecured website forms.

3. How We Use Your Information

We use personal information to:

  • Respond to inquiries and prepare quotes and proposals.

  • Provide, coordinate, schedule, and manage security services.

  • Administer client accounts, agreements, invoices, and payments.

  • Communicate about requested services, scheduling, account matters, and customer support.

  • Send SMS communications consistent with your consent.

  • Maintain consent records and honor communication preferences.

  • Operate, protect, maintain, and improve our website and business systems.

  • Investigate misuse, prevent fraud, and protect people, property, and legal rights.

  • Comply with applicable legal, regulatory, and recordkeeping obligations.

4. Website Information, Cookies, and Online Tracking
Information Collected Automatically

When you visit our website, we may automatically collect technical and usage information, including your IP address, browser type, device characteristics, time zone, pages visited, referring website, and interactions with our website.

We use this information to operate and protect our website, identify technical problems and potential misuse, and understand website usage.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality and collect usage information. Cookies are small files stored on your device.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality. Blocking cookies does not necessarily prevent all technical information from being collected.

Third-Party Technologies

Our website uses external providers to support hosting and deliver website content. These providers may receive technical information, such as your IP address, when your browser connects to their systems.

SMS Consent Is Separate

Website browsing, cookie preferences, and acceptance of this Privacy Policy do not constitute consent to receive SMS messages. We obtain SMS consent separately as described in Section 5.

5. SMS Messaging and Consent
Customer-Service Messages

With your consent, Anchored Guard Security Services may send text messages concerning:

  • Inquiries and quote requests.

  • Service scheduling and coordination.

  • Updates about requested or existing services.

  • Account and billing matters.

  • Customer support.

Message frequency varies based on your interactions and service needs. Message and data rates may apply.

How We Obtain Consent

We obtain SMS consent through a separate website opt-in, written authorization, or another documented method permitted by applicable law and our messaging provider.

Providing your phone number, submitting a general inquiry, or accepting this Privacy Policy does not by itself enroll you in an ongoing SMS program.

SMS consent is optional and is not a condition of purchasing services. You may contact us and request services without enrolling in text messages.

Customer-service SMS consent does not authorize promotional text messages. If we introduce promotional messaging, we will obtain any separate consent required by applicable law before sending those messages.

Opting Out

You may opt out by replying STOP. You may also reply UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPT OUT, or contact us directly.

You do not need to use an exact keyword if your request reasonably communicates that you want text messages to stop.

We will honor your request promptly and within applicable legal deadlines. You may receive one nonpromotional message confirming your opt-out. We will not send further messages covered by your request unless you provide new consent.

Opting out of SMS does not cancel your service agreement. We may contact you through another appropriate channel when necessary to administer your services.

Help and Support

Reply HELP, email info@anchoredguard.com, or call 657-708-9301.

Delivery and Emergencies

Text messages may be delayed or unsuccessful because of network availability, carrier restrictions, device settings, or other circumstances.

SMS is not an emergency reporting service. Call 911 for emergencies. For other urgent security matters, follow the reporting procedures in your service agreement.

6. How We Disclose Information

We may disclose personal information:

  • To service providers: Providers supporting website hosting, communications, business systems, billing, and other business functions, as necessary to perform services for us.

  • For service coordination: To authorized client representatives or other parties as necessary to carry out your instructions or provide agreed services.

  • For legal and safety purposes: When required by law or valid legal process, or reasonably necessary to investigate fraud, protect safety, enforce agreements, or protect legal rights.

  • At your direction: When you authorize a particular disclosure.

SMS Information Protection

We do not sell, rent, or share mobile phone numbers collected for SMS purposes, SMS opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We may provide this information to messaging platforms, telecommunications carriers, and other service providers solely as necessary to operate, deliver, secure, and support our messaging program or comply with law. We do not authorize these providers to use this information for their own marketing.

These SMS restrictions apply to the other disclosure provisions of this policy.

7. Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle.

No electronic transmission or storage system is completely secure. We cannot guarantee absolute security.

If you believe information you provided to us has been compromised, please contact us using the information below.

8. Information Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business records, meet legal obligations, and resolve disputes.

Retention periods depend on the information involved, its purpose, contractual requirements, and applicable law.

We may retain limited SMS consent and opt-out records after a service relationship ends to document authorization, honor your preferences, and prevent unwanted communications.

9. Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, update your contact information, withdraw consent to optional communications, or ask questions about our practices.

We will handle requests in accordance with applicable law. Rights and available responses may depend on applicable legal requirements and exceptions.

We may need to verify your identity or authority before completing a request. Certain information may need to be retained for legal, security, contractual, or recordkeeping purposes.

Send privacy requests to info@anchoredguard.com. Please describe your request and provide enough information for us to respond. Do not send identity documents or sensitive information unless we arrange an appropriate verification method.

10. Children’s Privacy

Our website and business communications are intended for adults seeking security services and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided such information, please contact us so we can investigate and take appropriate action.

11. Third-Party Links

Our website may link to websites or services operated by other organizations. Their information practices are governed by their own privacy policies.

Please review those policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations.

We will post the updated policy on our website and revise its effective date. Where required by law, we will provide additional notice or obtain consent.

Updating this policy does not by itself enroll you in SMS communications or authorize new uses of information requiring your consent.

13. Contact Us

Anchored Guard Security Services
Guarda Cali Security Corp, doing business as Anchored Guard Security Services

Email: info@anchoredguard.com
Phone: +1 657-708-9301
Website: https://www.anchoredguard.com

Effective Date: October 01, 2026
Company: Guarda Cali Security Corp, doing business as Anchored Guard Security Services
Website: https://www.anchoredguard.com